Frequently Asked Questions

Everything you need to know about your Bec + Bridge experience.

When will my order be shipped?

Orders are typically processed within 1-2 business days. Once dispatched, you will receive a confirmation email with a tracking number to monitor your delivery.

What is your return policy?

We offer returns on full-priced items within 14 days of delivery for a refund or store credit. Items must be in original condition with all tags attached. Final sale items are not eligible for return.

Do you offer international shipping?

Yes, we ship worldwide. Shipping costs and delivery timeframes vary by destination and will be calculated at checkout.

How do I find the right size?

We provide a comprehensive size guide on each product page. Our collections generally follow standard Australian sizing. If you are between sizes, we recommend checking the specific garment measurements provided.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and buy-now-pay-later options including Afterpay and Klarna.

Can I change or cancel my order after it has been placed?

Once an order is placed, it is immediately sent to our distribution center for processing. Therefore, we are unable to guarantee any changes or cancellations, but please contact our support team as soon as possible.